Refund and Cancellation Policy
Clear information about the first-week refund, monthly cancellation requests, and missed-class arrangements.
Effective date: 28 July 2026
Full refund during the first week
If a student is not satisfied, the customer may request a full refund within the first seven calendar days after the first monthly payment. This first-week refund applies to the first monthly payment for that student and learning plan.
After the first seven days
Payments are not normally refundable after the first seven calendar days, except where required by applicable law or where the Academy confirms otherwise in writing.
Stopping future classes and payments
You may ask to cancel future classes at any time by contacting the Academy. The current UK bank-transfer method does not renew automatically, so no further monthly transfer is required after cancellation is confirmed. If recurring billing is introduced through PayPal or Stripe later, cancellation processing may depend on the payment provider.
Missed classes
If the student cannot attend, inform the teacher or management as early as possible. A makeup class can be coordinated according to the availability of the student and teacher. A particular replacement time cannot be guaranteed until both sides confirm it.
Classes moved by the Academy
If a teacher or the Academy needs to move a confirmed class, the Academy will seek to arrange a makeup class at a mutually suitable time.
Refund method
Approved refunds are normally returned through the original payment route. For a manual bank-transfer refund, the Academy will verify the payer and provide a secure way to supply only the minimum bank details needed. Never send bank-login details or passwords. Banks and payment providers may take additional time to display the refund.
Contact
Email info@alsadiqglobalquranacademy.co.uk or use WhatsApp at +44 7459 613937.